eRIC is the first manufacturer-independent remote administration system based on a stand-alone computer. eRIC is integrated in the server system and provides extreme stability and availability via an embedded operating system and an embedded web server independent of the actual functional state of the server operating system. Administrators therefore now have complete control and unrestricted access to the system via remote control even in cases of serious system defects, no matter what the time or where they are.
eRIC allows access to all relevant system resources such as boot screen, boot disk, CMOS setup or even a hardware reset via remote access, irrespective of the operating status of the server system, from any external PC via LAN, modem or internet. In addition, it provides all required system health information such as fan operation, processor temperature, etc. and gives full remote keyboard, video and mouse (KVM) access in text or graphics mode.
eRIC provides extremely high security by the combination of different encryption and log mechanisms. Access to the card functions is possible via an encrypted connection, using the recognized HTTPS protocol. In addition, a secondary password, independent of the host computer password, is required. An unlimited number of users with different access levels may by configured on eRIC. All activities initiated by eRIC are irreversibly logged. The data can only be deleted using additional tools not available through the network.
The productivity and success of a company are increasingly dependent on the availability of the IT infrastructure. If a server system or even just a local workstation is down, a lot of money can be lost. A rapid response to problems is an absolute necessity. eRIC allows a rapid remote response. Practically any workstation can be used to respond immediately in the event of a malfunction. But eRIC is also an indispensable aid for "normal" administration work such as software installation, updates or maintenance, etc. Because the physical presence of the system administrator is frequently no longer necessary, both time and money can be saved.